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State Licensure Agencies: In compliance with the U.S. Department of Education, under the provisions of section 668.43 (b), The Continents States University provides its enrolled or prospective students with contact information for filing complaints with the relevant State official or agency that would handle a student’s complaint, regardless of whether the State regulates the institution. Students are expected to check our website or their respective relevant State official or agency before considering enrollment at The Continents States University.

Alabama 

Alabama Department of Postsecondary Education – Private School Licensing Division
P.O. Box 302130
Montgomery, AL 36130-2130
https://psl.asc.edu/External/Complaints.aspx

Alaska 
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
http://acpe.alaska.gov/About_Us/Consumer_Protection

Arizona 
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street, Room 260
Phoenix, AZ 85007
https://ppse.az.gov/complaint

Arkansas 
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201
http://www.adhe.edu/institutions/academic-affairs/institutional-certification-advisory-committee/grievance-form

California 
Bureau for Private Postsecondary Education
2535 Capital Oaks Drive, Suite 400
Sacramento, CA 95833
http://www.bppe.ca.gov/enforcement/complaint.shtml

Colorado 
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
http://highered.colorado.gov/Academics/Complaints/default.html

Connecticut
Office of Financial & Academic Affairs for Higher Education
61 Woodland Street
Hartford, CT 06105-2326
www.ctohe.org/StudentComplaints.shtml

Delaware 
Department of Justice
Consumer Protection Division
Carvel State Office Bldg.
820 N. French St.
Wilmington, DE 19801
http://www.attorneygeneral.delaware.gov/fraud/cpu/complaint.shtml

District of Columbia 
Office of the State Superintendent of Education – Education Licensure Commission
810 First Street, NE, 2nd Floor
Washington, DC 20002
http://osse.dc.gov/service/education-licensure-commission-elc-public-complaints

Florida 
Commission for Independent Education
325 West Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
http://www.fldoe.org/policy/cie/file-a-complaint.stml

Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Pl. #220
Tucker, GA 30084-5334
Phone: (770) 414-3300
http://www.gnpec.org/consumer-resources

Hawaii 
HPEAP Administrator
P.O. Box 541
Honolulu, HI 96809
(808) 586-7327
http://cca.hawaii.gov/hpeap/student-complaint-process/

Idaho
Idaho State Board of Education – State Coordinator for Private Colleges & Proprietary Schools
650 West State Street
PO Box 83720
Boise, Idaho 83720-0037
http://www.boardofed.idaho.gov/priv_col_univ/student_complaint.asp

Illinois
Illinois Board of Higher Education
431 East Adams Street, Second Floor
Springfield, IL 62701-1404
http://www.ibhe.state.il.us/consumerinfo/complaint.htm

Indiana 
Academic Programs Manager
Indiana Commission for Higher Education
101 West Ohio Street, Suite 550
Indianapolis, Indiana 46204-1984

Iowa
Iowa College Student Aid Commission
430 East Grand Ave., FL 3
Des Moines, IA 50319-1920
877.272.4456
https://www.iowacollegeaid.gov/sdrf-start

Kansas
Kansas Board of Regents
Private Postsecondary Education Division
1000 SW Jackson St., Suite 520
Topeka, KS 66612-1368
http://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process

Kentucky
Institutional Complaints
Council on Postsecondary Education
1024 Capital Center Drive, Suite 320
Frankfort, KY 40601
http://cpe.ky.gov/forstudents/consumercomplaints/

Louisiana
Office of the Attorney General
Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804-9005
https://www.ag.state.la.us/article.aspx?articleID=36&catID=15

Maine
Due Process Office
Maine Department of Education
23 State House Station
Augusta, ME 04333
http://www.maine.gov/doe/specialed/support/dispute/procedures/complaintinvestigation.html

Maryland
Consumer Protection Division
Office of the Attorney General
200 St. Paul Place
Baltimore, MD 21202
http://www.oag.state.md.us/Consumer/complaint.htm

Massachusetts
Massachusetts Board of Higher Education
Office of the General Counsel
One Ashburton Place, Room 1401
Boston, MA 02108
http://www.mass.edu/forstudents/complaints/complaintform.asp

Michigan 
Michigan Department of Licensing and Regulatory Affairs
CSCL/Enforcement Division
PO Box 300018
Lansing, MI 48909
http://www.michigan.gov/lara/0,4601,7-154-35299_61343_35395_35396-139958–,00.html

Minnesota
Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.ihl.state.ms.us/mcca/downloads/studentcomplaintform.pdf

Missouri
Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
http://www.dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf

Montana
Montana University System –Office of the Commissioner of Higher Education
2500 Broadway Street
P.O. Box 203201
Helena, MT 59620-3201
http://mus.edu/MUS-Statement-of-Complaint-Process.asp

Nebraska 
Office of the Attorney General
2115 State Capitol
Lincoln, NE 68509
http://ago.nebraska.gov/consumer_protection

Nevada
Nevada Commission on Postsecondary Education
8778 South Maryland Parkway Suite 115
Las Vegas, NV 89123
http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm

New Hampshire
Division Director
New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301-3494
http://www.education.nh.gov/highered/compliance-allegation.htm

New Jersey
New Jersey Office of the Attorney General
Division of Consumer Affairs
P.O. Box 45025
Newark, NJ 07102
https://www20.state.nj.us/LPSCA_COMPL/

New Mexico 
New Mexico Higher Education Department
2048 Galisteo Street
Santa Fe, NM 87505-2100
http://hed.state.nm.us/students/hed-student-complaint-form.aspx

New York
New York State Education Department
Office of College and University Evaluation
EBA Room 9696
89 Washington Avenue
Albany, NY 12234
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

North Carolina
Consumer Protection
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001
http://www.ncdoj.com/Consumer/2-2-12-File-a-Complaint.aspx#Complain%20Online

North Dakota
Consumer Protection Division
Office of Attorney General
Gateway Professional Center
1050 E. Interstate Ave., Ste. 200
Bismarck, ND 58503-5574
http://www.ag.nd.gov/CPAT/CPAT.htm

Ohio
State Board of Career Colleges and Schools
30 East Broad Street, Suite 2481
Columbus, OH 43215
http://scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx

Oklahoma
Office of Attorney General
Public Protection Unit
Attn: Investigative Analyst
313 N.E. 21st Street
Oklahoma City, OK 73105
https://www.oag.ok.gov/oagweb.nsf/ccomp.html

Oregon
Higher Education Coordinating Commission
ATTN: Complaints-ODA
775 Court Street NE
Salem, OR 97301
http://www.oregonstudentaid.gov/oda-doc/ODA%20Student%20Complaint%20Form.pdf

Pennsylvania
Pennsylvania Department of Education – Postsecondary and Adult Education
Division of Higher & Career Education
333 Market Street, 12th Floor
Harrisburg, PA 17126-0333
http://www.education.pa.gov/Postsecondary-Adult/College%20and%20Career%20Education/Pages/Students-Complaints.aspx#.VYRlTFLd1M4

Rhode Island
Commissioner of Higher Education
RI Office of Higher Education
80 Washington Street, Suite 254
Providence, RI 02903
http://www.ribghe.org/pdfs/BOGStudentComplaintProcessII011012.pdf

South Carolina
South Carolina Commission on Higher Education –Academic Affairs
1122 Lady Street, Suite 300
Columbia, SC 29201
http://www.che.sc.gov/CHE_Docs/AcademicAffairs/License/Complaint_procedures_and_form.pdf

South Dakota
South Dakota Office of the Attorney General
1302 E. Highway 14, Suite 1
Pierre, SD 57501-8501
http://atg.sd.gov/Consumers/HandlingComplaints/ConsumerComplaintForm.aspx

Tennessee
Tennessee Higher Education Commission – Division of Postsecondary School Authorization
Parkway Towers, Suite 1900
404 James Robertson Parkway
Nashville, TN 37243-0830
ATTN: Complaints
http://tn.gov/assets/entities/thec/attachments/ComplaintForm.pdf

Texas
Texas Higher Education Coordinating Board
1200 East Anderson Lane
Austin, TX 78752
https://www1.thecb.state.tx.us/Apps/CRAFT/Home/Create

Utah
Utah Division of Consumer Protection
ATTN: Complaint Processor
160 East 300 South
Salt Lake City, UT 84114
http://consumerprotection.utah.gov/complaints/index.html

Vermont
Postsecondary Approval Coordinator
Vermont Agency of Education
120 State Street, 4th Floor
Montpelier, VT 05620-2501
http://education.vermont.gov/documents/EDU-VTAOE-Complaint_Resolution_for_Postsecondary_Education.pdf

Virginia
State Council of Higher Education for Virginia
101 North 14th Street, 9th Floor
Richmond, VA 23219
http://www.schev.edu/forms/StudentComplaintInformation.pdf

Washington
Washington Student Achievement Council
917 Lakeridge Way SW
Olympia, WA 98540-3430
http://www.wsac.wa.gov/student-complaints

West Virginia
Executive Vice Chancellor for Administration
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard, East, Suite 700
Charleston, WV 25301-2800
www.wvhepc.com/wp-content/uploads/2014/10/Student-Complaint-Process-revised.pdf

Wisconsin
Wisconsin Educational Approval Board
201 W. Washington Avenue, 3rd Floor
Madison, WI 53703
http://eab.state.wi.us/resources/complaint.asp

Wyoming
Wyoming Department of Education
2300 Capitol Avenue, Hathaway Building, 2nd Floor
Cheyenne, WY 82002-2060
http://edu.wyoming.gov/downloads/schools/student-complaint-process.pdf

American Samoa Board of Higher Education 
P.O. Box 2609
Pago Pago, AS 96799-2609

Commonwealth of Northern Mariana Islands
P.O Box 501250
Saipan, MP 96950-1250

Federated States of Micronesia – Department of Education
P.O. Box PS 87
Palikir, Pohnpei, FM 96941

Guam Board of Regents 
UOG Station
Mangilao, GU 96923

Puerto Rico Council on Higher Education
P.O. Box 19900
San Juan, PR 00910-1900

Republic of the Marshall Islands – RMI Scholarship and Loan Board
P.O. Box 1436
Majuro, MH 96960

Republic of Palau – Ministry of Education 
P.O. Box 189
Koror, Palau PW 96940

US Virgin Islands Department of Education 
1834 Kongens Gade
St. Thomas, VI 00802-674